Contact Us:

t: 01244 383 377 and 01244 383 378

Rossett Tiles Ltd
40A Parkgate Road



  1. Definitions
    "The Company" shall mean Rossett Tiles
    "The Customer" shall mean any person, firm, company or organisation to whom the Company agrees to sell "the goods"
    "The goods" shall mean the goods (and any part thereof) the subject matter of the contract as described in these conditions.

  2. Technical Advice
    Technical and other advice is given by the company's authorised representative in good faith for general guidance only.
    The company is not liable for errors or defects by the manufacturer or for other circumstances beyond its control.
    The company's estimating service is provided as a service only. Therefore quantities are given in good faith and are not guaranteed.
    Any additional goods required will be chargeable. (See Returned Goods)

  3. Variations
    The goods are supplied within the manufacturers' tolerance limits of size, texture and colour variations.
    During the manufacture of tiles, machines are calibrated and a tolerance of +/- 8mm can be expected. For this reason, we always advise checking the calibre of the tile when matching tiles from different batches.
    Marble, stone, slate, terracotta is supplied subject to natural colour variation.
    No guarantees can be given against crazing.
    No claims can be accepted once tiles are fixed.

  4. Returned Goods
    All tiles are specifically ordered for each customer from our numerous suppliers. These suppliers will only accept returned goods subject to the following:
    1. 25% handling/re-stocking charge.
    2. Within one month of ordering providing batch code is acceptable.
    3. Full cartons only.
    4. Carriage charge with certain suppliers.
    Unfortunately, certain suppliers refuse to accept returns under any circumstances eg. Handmade tiles. Please ask at time of ordering.

  5. Comparison with previous orders
    The company cannot guarantee the match shades and calibres of previous orders.

  6. Delivery/Order Tiles
    Quotations as to delivery/order time are given in good faith but delivery/order times are subject to the availability of the goods and raw materials and supply from the manufacturer. Every effort will be made to effect delivery within a quoted period.

  7. Passing of Property
    Title to the goods shall not pass to the customer until the customer has paid to the company all sums due.

  8. Payment
    Minimum deposit on orders is 50%
    Balance payment due before delivery or collection unless otherwise stated.